Frequently Asked Questions

Everything you need to know about Carlson Pet Products fashion and accessories.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for pet apparel?

We accept returns on all unworn and unwashed pet fashion items within 30 days of purchase. Please ensure all original tags are still attached to be eligible for a full refund.

How do I determine the correct size for my pet?

Each product page features a detailed size guide. We recommend measuring your pet's neck, chest girth, and back length to ensure the perfect fit for our fashion collections.

Are the materials used in your products pet-safe?

Absolutely. All Carlson Pet Products are crafted from high-quality, non-toxic fabrics and dyes specifically chosen for durability and comfort against your pet's skin.

Do you offer seasonal fashion collections?

Yes, we release exclusive seasonal collections four times a year, featuring the latest trends in pet wear for Spring, Summer, Fall, and Winter.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.